Surface Pro 3 Power Cord Recall

We re recalling and replacing the microsoft ac power cord for the original surface pro surface pro 2 and certain surface pro 3 devices.

Surface pro 3 power cord recall. Microsoft recently announced a recall of power cords for its surface pro 2 and 3 models that were sold before march 2015. Surface dock 2 transforms your surface into a desktop pc with a 199w power supply to charge most surface devices plus usb c ports that support dual 4k monitors at 60hz. This recall also involves accessory power supply units that include an ac power cord sold separately before. The recall does not apply to ac power cords for surface rt surface 2 surface 3 surface pro 4 and surface book.

Has issued a recall for the ac power cords for microsoft surface pro microsoft surface pro 2 and microsoft surface pro 3 devices sold before march 15 2015. Ac power cords for microsoft surface pro microsoft surface pro 2 and certain microsoft surface pro 3 s. Surface pro and surface pro 2 devices have a black case with the product name on the back of the device toward the bottom. Microsoft has initiated a voluntary recall for ac power cords the cord that plugs into an electrical outlet sold with the microsoft surface pro and microsoft surface pro 2 and with any microsoft surface pro 3 purchased prior to march 15 2015 pre march 15.

This is a worldwide voluntary recall and owners will be able to get a free replacement by following the instructions on the microsoft web site. It also does not apply to the surface pro 3 tablets sold after march 15 2015. We have details for you about what devices are included in the recall and if your surface pro power cord is eligible how to order a free replacement. Apparently the neck of the adapter is prone to wear and tear.