Ring Pro Light Not Spinning

If your ring video doorbell pro isn t receiving sufficient power it may not function reliably or experience poor video or audio quality.

Ring pro light not spinning. Support eventually said my ring pro was defective and to order a replacement. If the ring is spinning white this means that your doorbell is currently in setup mode. New installation followed all of the directions got to the point where it asks if the light ring is spinning but it doesn t happen. Ring doorbell 2 setup fails solid white light no spinner very odd but removing the battery and re inserting it fixed the issue.

I was changing the transformer for my ring video doorbell pro because i was having power issues where the doorbell would freeze when someone rang it. When the left side of the ring is flashing white this indicates that there s an issue with your internet connection. Ring is spinning white. Reset your router by unplugging it for a few then plug it back in.

It may take a minute to fully complete this process. Called support they said it was a voltage issue. Follow this simple. Especially odd because earlier i charged the battery overnight and re inserted in the morning and this did not work.

Since then i have replaced my transformer doorbell chime to a compatible one listed on their site and even replaced the ring pro with another one and i m still getting the same exact issue rapidly spinning white circle. In fact the ring is half lit and then the final 3 4 of the ring just feebly blinks on and off. For ring pro to function correctly the voltage needs to be listed as good or when you tap it at least 3 900mv. However ring says that it s rare that ring video doorbell pro will go offline due to low power.

Everything is okay then turn off your router and the device and wait for a few minutes and then restart both of them. Your ring pro requires a power source that supplies a minimum of 16 volts ac. To check the voltage of your ring pro open the ring app select your ring pro and tap device health. Ring doorbell pro will not go into setup mode.

Doorbell would only return to a pulsating ring rather than spinning setup ring so called support. If the light still doesn t start spinning when you push the orange button try performing a hard reset. Your ring doorbell is still blinking white then it might be the power issue. It is possible that the device would not have been.

After releasing it the light on the front will flash a few times indicating that your ring doorbell is restarting.