Ricoh Fax Machine Not Receiving Faxes

When receiving an important fax we recommend you confirm the contents of the received fax with the sender.

Ricoh fax machine not receiving faxes. A person or device answering the line at your location is interfering with the fax reception before the machine has a chance to answer the fax. Ask someone to send you a test fax. If you did not receive the fax continue to step 9. For details about substitute reception see substitute reception facsimile reference.

Load paper into the tray. Reboot the fax machine this may help re establish communication between the ata and fax machine even when sending is working. If a printing problem occurs the fax is stored in memory. If it still doesn t work if possible please connect the ata to another fax machine to do a test.

Sometimes faxes g0 through sometimes they do not sometimes they never go through. Your machine is functioning properly. The tray set for tray use. To use voice mail and a fax on the same line use a distinctive ringing service.

This compression makes the fax signal unable to be understood by the receiving fax machine. Note that printing is not possible if the set color toner runs out. The default setting is black. The machine failed to print received fax documents.

The machine failed to print received fax documents. Many voip phone lines are not compatible with fax even if they advertise they are. This feature is convenient when you want to check the content of received faxes via e mail while you are out of your office or to manage received faxes in the folder on your computer. Voice mail does not work with fax machines.

Faxes that are many pages or include graphics are more likely to fail. Load paper in the paper tray. If you receive the fax you ve resolved the issue. Stored received documents are printed as soon as the problem is resolved.

For fax tones on voice mail messages. Specify what color files lists and reports received under the fax function are printed in. In addition to printing received faxes from the machine you can also transfer them to an e mail address or a shared folder on your computer forwarding. If no other fax machine is available it is possible to try line2 of the ata.

If you don t receive the fax but the display says remaining faxes xxx. The phone line is answered at the phone company facilities when voice mail is used. The machine was not able to print the received fax or the machine s memory reached capacity while receiving a fax because the document was too large. Fax under fax settings did not contain a4 letter.

Remember to reset your ring delay or answering machine setting. The paper tray was empty. If receiving problems return after the setting has been reset then something i e. Once fax preview has been turned off have a test fax sent to.

When the set color is cyan or magenta printing is not possible even if only one color of toner runs out. If this happened when the receiving file indicator was lit low paper may have caused printing to stop. The result is that faxes are not received or voice mail does not function.